The Federal Trade Commission has reached a settlement with DesignerWare Corporation and
numerous computer rental companies for installing software on rented
computers which secretly snapped explicit webcam pictures, captured
emails and a variety of other personal information, including Social
Security Numbers, medical and bank account information from thousands of
users.
The companies installed a surveillance program called 'PC Rental
Agent' which according to the FTC, "can also cause a computer’s webcam
to surreptitiously photograph not only the computer user, but also
anyone else within view of the camera. In numerous instances, ... webcam
activations have taken pictures of children, individuals not fully
clothed, and couples engaged in sexual activities."
The software, which is undetectable and uninstallable by the user,
has been installed on nearly half a million computers and has been
distributed by 1,617 computer rental companies in the US, Canada and
Australia.
According to the complaint,
"PC Rental Agent, when installed on a rented computer, offers
rent-to-own store licensees the ability to direct DesignerWare’s servers
to disable a computer remotely when a consumer is late making payments,
has stopped communicating with the rent-to-own store, or has otherwise
violated the rental contract."
The software also contains an option for the rental company to turn
on "Detective Mode" which, again quoting from the complaint, "Once
installed and activated, Detective Mode can log the keystrokes of the
computer user, take screen shots of the computer user’s activities on
the computer, and photograph anyone within view of the computer’s
webcam." DesignerWare collects this information and transmits it,
unencrypted, to the computer rental company.
PC Rental Agent also secretly tracked users by logging public wifi
networks the computer used to access the internet, which "employees of
the rent-to-own stores ...can monitor their physical locations and the
patterns of their movements."
The FTC settlement requires rent-to-own companies to stop using
monitoring software or tracking users' locations without knowledge or
consent. The companies cannot used illicitly gained information to
collect customer debts and the FTC will monitor them for 20 years.
The following companies are named in the complaint:
DesignerWare, LLC; its principals, Timothy Kelly and Ronald P. Koller,
individually and as officers of DesignerWare, LLC.; Aspen Way
Enterprises, Inc.; Watershed Development Corp.; Showplace, Inc., d/b/a
Showplace Rent-to-Own; J.A.G. Rents, LLC, d/b/a ColorTyme; Red Zone,
Inc., d/b/a ColorTyme; B. Stamper Enterprises, Inc., d/b/a Premier
Rental Purchase; and C.A.L.M. Ventures, Inc., d/b/a Premier Rental
Purchase.
First published on Technorati as "Rented Computers Caught Spying on Customers"
Showing posts with label malware. Show all posts
Showing posts with label malware. Show all posts
Saturday, September 29, 2012
Rented Computers Caught Spying on Customers
Labels:
computers,
DesignWare,
FTC,
malware,
privacy,
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rto,
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spyware,
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tracking,
webcam
Tuesday, October 18, 2011
Broken Windows? Ubuntu Linux Saves the Day
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| Ubuntu Live CD Desktop |
You may have heard about Linux. Perhaps you imagined it as a clunky DOS-like command line system, used by uber-geeks in dark basements and server rooms to perform their geeky techno-magic.
In truth, Linux has matured into an easy to use operating system, complete with a vast eco-system of free software that rivals Windows and Mac in simplicity and beauty. It rarely needs a reboot and viruses are virtually unknown.
Canonical has just released Ubuntu 11.10, it's latest version of the popular Ubuntu Linux distribution. It calls itself 'Linux for Human Beings' and it aims to be one of the most newbie friendly Linuxes. It's innovative 'Unity' GUI (graphical user interface) is designed for simplicity and functionality.
Ubuntu is not shareware or spyware. It is a full-featured system which is provided free of charge through 'Open Source' licensing.
Open Source is a philosophy as much as a license. It gives developers the right to use and build upon the progress of previous developers. Unlike proprietary software, the source code is provided for review, modification and distribution.
This type of collaborative development leads to rapid progress and innovation. Linux runs everything from desktop systems and smart phones to toasters and super-computers.
You don't have to install Ubuntu to try it out on your computer. Many Linux distributions are offered as 'Live CDs/DVDs which run completely off your CD/DVD player. They come with a full library of software pre-installed for everything from a MS Office compatible Office suite to photo editing and email.
Linux Mint is based on Ubuntu, but includes popular software, like Flash, Java and proprietary video drivers by default.
Simply download and burn the .iso (disk image) to a CD/DVD. Drop it in your computers' CD/DVD drive and reboot. Most everything works 'out of the box.' Video, sound, wifi, printers and networking. You can explore Linux and enjoy all the free software without risk. Simply eject the disk when your done and the computer reboots as before.
These live CDs are a great tool for malware infected Windows computers. In a pinch, they can provide you with a fully functional and secure system, loaded with the latest software and hardware drivers. Use them to back up files from a dying hard drive or fix a borked master boot record. At least you will have a working system until you can get Windows fixed (again).
Use a Live Linux CD to clean an infected Windows system yourself. Boot using a live CD and simply visit a reputable online virus scanner like TrendMicro, Bitdefender, Kaperskey, or use a free malware detection tool kit like the Kaspersky Rescue Disc.
If you choose to keep Linux on your computer, most Live CDs will walk you through installation, either completely replacing Windows or along side it (called dual-booting).
So head on over and download one of these great free systems. Explore thousands of free software titles from games to utilities. Keep the live CD handy to rescue malware crippled Windows computers or retrieve data from an unbootable hard drive.
You don't have to be a geek to enjoy the freedom that Linux systems offer. They are simple to use, virtually virus free and solid as a rock.
And while you're at it, take a moment to remember Dennis Ritchie, a father of C and Unix, upon which most modern computing is based. He passed away last week, but these fundamental contributions will live on. RIP and thank you from all of us.
Labels:
fix windows,
Linux,
Linux Mint,
malware,
open source,
rescue cd,
software,
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Windows,
XP
Wednesday, September 14, 2011
Prominent Linux Servers Hacked
UPDATE: The Linux Foundation and its sub-domains, including Linux.com have announced they too have been hacked and it appears to be related to the breach of kernel.org, discovered on August 28.As previously reported, one of the developers with root privileges, was found to have a trojan on his personal computer.
The Linux Foundation and Linux.com websites are currently displaying the following warning:
Linux Foundation infrastructure including LinuxFoundation.org, Linux.com, and their subdomains are down for maintenance due to a security breach that was discovered on September 8, 2011. The Linux Foundation made this decision in the interest of extreme caution and security best practices. We believe this breach was connected to the intrusion on kernel.org.
We are in the process of restoring services in a secure manner as quickly as possible. As with any intrusion and as a matter of caution, you should consider the passwords and SSH keys that you have used on these sites compromised. If you have reused these passwords on other sites, please change them immediately. We are currently auditing all systems and will update this statement when we have more information.
We apologize for the inconvenience. We are taking this matter seriously and appreciate your patience. The Linux Foundation infrastructure houses a variety of services and programs including Linux.com, Open Printing, Linux Mark, Linux Foundation events and others, but does not include the Linux kernel or its code repositories.
Please contact us at info@linuxfoundation.org with questions about this matter.
The Linux Foundation
Kernel.org Hacked
Sept. 2, 2011
Kernel.org - the Official Linux Kernel Archive announced on its website that it's servers have been compromised. The statement reads, in part :
“Security breach on kernel.org
Earlier this month, a number of servers in the kernel.org infrastructure were compromised. We discovered this August 28th. While we currently believe that the source code repositories were unaffected, we are in the process of verifying this and taking steps to enhance security across the kernel.org infrastructure. "
This revelation is disturbing on many levels. Once again, it proves that even Linux is vulnerable to attack, despite its reputation for superior security. It proves that even the most experienced sys admins can fail in their efforts to ensure the integrity of their networks. It shows the vulnerability of simple human error, like a trojaned laptop, can have wide ramifications and over-dependence on a flawed web security system, like SSL cert signing, leaves all systems at risk. (See this excellent article regarding the recent compromise of Dutch company DigiNotar which an intruded generated 531 fake certificates, including for popular sites such as Google, Facebook and Skype.)
What Happened?
Sometime before August 12 an intruder gained access to the Hera server at kernel.org using a compromised user credential. Starting around August 19th, user interactions were logged, and a trojan startup file was added to rc3.d. (Interestingly, an attempt was made to attack 3.1-rc2, but this was blocked for some reason.) SSh files, including openssh, openssh-server and openssh-clients were altered and running live.
It appears that one of the developers with root access may have had a trojan on his personal computer which allowed an attacker to gain access to his ssh key and root password. The same trojan was found on the servers Hera and odin1, with possible infections of three others.
The intrusion was detected on August 28 when xnest /dev/mem starting throwing errors. Xnest is an X Window system server and was not installed on the infected machine.
After the intrusion was detected, the boxes were taken offline and reinstalled from clean backups. The folks at kernel.org were open about the breech and posted details on their website right away. They explain how using git, the exposure to the public should be minimal.
Git was developed by Linux Trovalds in 2007 as a fast, efficient distributed revision control system. It is used to keep track of software revisions and allow collaboration on projects among developers across diverse networks.
One of the features of git is its cryptographic authentication of revision history. As Wikipedia explains:
"The Git history is stored in such a way that the name of a particular revision (a "commit" in Git terms) depends upon the complete development history leading up to that commit. Once it is published, it is not possible to change the old versions without it being noticed. The structure is similar to a hash tree, but with additional data at the nodes as well as the leaves."
So each revision is named according to its revision history and each of its parent revision histories all they way up to the top level. This creates a 'tree' of revision hashes which contains the entire history of the project. If you change anything, it creates a cascade of changes to the hashes which will throw errors when attempting to merge the changes into the main repository. Attempting to force the changes would result in a separate branch.
So what does all this mean to Linux users? Are they at risk? Generally, the risks appear small. Most Linux users get their updates through their distos package manager and these are generally signed and maintained on their own servers. Most of the maintainers of these distors use git to update their packages. Therefore, most users can consider themselves safe.
I have seen some discussion as to whether a user who directly downloaded a kernel tarball using ftp or http between August 12 and August 28, possibly bypassing git, could have received an infected copy of the file. I have found no clear answer to this question as yet. If you have recently built your own kernel, using files from kernel.org, downloaded via ftp or http, you might consider a re-install to be safe. Also, look for errors involving xnest, as this was the clue which led to detection of the intrusion. As noted on the website:
"Trojan initially discovered due to the Xnest /dev/mem error message w/o Xnest installed; have been seen on other systems. It is unclear if systems that exhibit this message are susceptible, compromised or not. If you see this, and you don't have Xnest installed, please investigate."
Linux users like to believe we are nearly immune from malware attack. Occasionally, reality proves this not to be true.
A bit of history:
Intrusion into four servers that host the project's bug-tracking system, mailing lists and various Web pages.
A month later, Gentoo servers are compromised:
In case you believe those were ancient history, that it can't happen today, consider these:
August 2007: Ubuntu had to take 5 of its 7 production servers offline after they were being used to attack other servers. The effected servers were found to be out of date on security patches and using insecure protocols (FTP without SSL).
August 2008: Red Hat servers hacked.
There is also the infamous Debian SSL flaw in 2008.
The point here is that no OS is 100% secure. No sysadmin is 100% perfect. Human error, when combined with millions of lines of complex code, will occasionally fail. For now, the Linux community appears to remain safe and git, developed by Linus himself, has done its job.
Labels:
kernel,
kernel.org,
Linux,
linux foundation,
linux.com,
malware,
security,
trojan
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